Question

rafael writes an email to his manager, suzy, about a conflict between him and another employee. suzy forwards rafael’s email to her boss, michael. which two statements correctly identify the primary and secondary audience of rafael’s email? suzy is the secondary audience. michael is the secondary audience. rafael is the primary audience. suzy is the primary audience. michael is the primary audience.

Explanation:

To determine the primary and secondary audience of Rafael's email:

• Primary Audience: The intended direct recipient of the communication. Rafael wrote the email to Suzy (his manager), so Suzy is the primary audience.
• Secondary Audience: Someone who receives the communication indirectly (e.g., via forwarding). Michael receives the email when Suzy forwards it, so Michael is the secondary audience.

Analyzing the options:

• "Suzy is the secondary audience" is incorrect (she is primary).
• "Michael is the secondary audience" is correct (indirect recipient).
• "Rafael is the primary audience" is incorrect (he is the sender, not the audience).
• "Suzy is the primary audience" is correct (direct recipient).
• "Michael is the primary audience" is incorrect (he is not the direct recipient).

Answer:

B. Michael is the secondary audience.
D. Suzy is the primary audience.