Question

question #2

which of the following would be a method to calm a patient with a behavioral emergency?

take your time and listen to him.
try to interview the patient by yourself.
get close and touch the shoulder to show you care.
if he is having hallucinations, state you see them as well.

Explanation:

Assess the therapeutic approach

Using the Behavioral Emergencies and Therapeutic Communication knowledge points

• Active listening and patience build trust and de-escalate anxiety.
• Interviewing a potentially unstable patient alone poses a safety risk.
• Physical contact (touching the shoulder) can be perceived as a threat.
• Validating hallucinations reinforces false realities and breaks trust.

Select the correct option

Using the Therapeutic Communication knowledge point

• Taking time and listening is the safest, most effective de-escalation method.

Answer:

• (A) Take your time and listen to him. (Correct answer)
• (B) Try to interview the patient by yourself.
• (C) Get close and touch the shoulder to show you care.
• (D) If he is having hallucinations, state you see them as well.