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Question
question 5
rebecca manages a large team of marketing professionals. as a manager, she focuses on how to help employees to improve their performance or develop new skills and gain knowledge to better serve the company.
what level of change is rebecca focused on?
team
individual
company
group
Analyze the scenario details
The scenario describes Rebecca, who manages a large team of marketing professionals. Her specific focus as a manager is "how to help employees to improve their performance or develop new skills and gain knowledge."
Identify the target of change
The target of Rebecca's efforts is "employees" at a personal level—specifically focusing on helping them improve their individual performance, develop new skills, and gain knowledge. This aligns with the Organizational Behavior Levels framework, which distinguishes between individual, group/team, and organizational (company) levels.
Determine the level of change
Because the focus is on the development, skills, knowledge, and performance of single employees, Rebecca is focusing on the Individual level of change.
- Individual: Focuses on personal skills, performance, and behaviors.
- Group/Team: Focuses on relationships, collaboration, and dynamics within a unit.
- Company/Organization: Focuses on culture, structure, and overall strategic shifts.
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- Team
- Individual (Correct answer)
- Company
- Group