Question

question 27
1 pts
to ensure that the quality of work is acceptable, businesses develop
organization charts
goals
standards
schedules
question 28
1 pts
the benefits of having policies to guide decisions is that
there will never be problems
decisions will be consistent
managers will not have to involve employees in decisions
none of the responses

Explanation:

Question 27

To determine the correct answer, we analyze each option:

• Organization charts show the structure of a business, not quality standards.
• Goals are broader objectives, not specific to work quality.
• Standards are criteria set to ensure work quality is acceptable.
• Schedules relate to time management, not quality.

So the correct option is the one with "standards".

Analyzing each option:

• "There will never be problems" is incorrect as policies can't eliminate all problems.
• Policies provide a framework, leading to consistent decisions.
• Policies don't prevent employee involvement in decisions.
• "None of the responses" is incorrect as the second option is valid.

So the correct option is the one with "decisions will be consistent".

Answer:

C. standards (assuming the options are labeled A: organization charts, B: goals, C: standards, D: schedules)

Question 28