Question

question 3
20 pts
______ refers to understanding and agreement about how to solve problems and reach organizational goals.

decision learning
technical knowledge
intuitive decision making
management science

Explanation:

🆕 New Concept Discovered: Organizational Decision-Making Models
Understanding how groups agree on goals and solutions.

Step 1: Analyze the definition

The question asks for a term that refers to "understanding and agreement about how to solve problems and reach organizational goals."

In organizational theory (specifically Richard L. Daft's framework on organizational decision-making), consensus or agreement on both goals and problem-solving methods is a key dimension.

Step 2: Evaluate the options

• Decision learning: This refers to the process of learning from decision outcomes and mistakes over time, rather than the immediate agreement on goals and solutions.
• Technical knowledge: This refers to the specific understanding of physical, mechanical, or procedural tasks, not organizational agreement.
• Intuitive decision making: This is a cognitive process where managers make decisions based on experience and gut feeling rather than systematic analysis.
• Management science: In the context of organizational decision-making models (such as the contingency framework for decision-making), management science is used when there is high agreement and understanding about both organizational goals and how to solve problems (technical knowledge of cause-and-effect relationships is high). When managers agree on what they want to achieve and understand how to get there, rational, quantitative management science techniques are highly effective.

Answer:

Management science