Question

question 5 of 16
which marketing function relates to letting customers know that a product or service exists, and the results they should expect from using it?
select an answer from the options below.
a customer service
b pricing
c market planning
d promotion

Explanation:

• Option A: Customer service focuses on assisting customers after purchase, not informing about product existence.
• Option B: Pricing deals with setting costs, not product awareness.
• Option C: Market planning involves strategizing marketing efforts, not direct customer awareness.
• Option D: Promotion is about communicating product existence and benefits to customers, matching the description.

Answer:

D. promotion