Question

to productively express your frustrations without losing control and allowing your emotions to cause additional problems you should do all of the following except

○ send a rant via email.

○ avoid ranting in public.

○ talk to a friend about a problem first.

○ rant to not expect to solve your problems.

○ rant to not expect to solve other people’s problems.

question 6
1.4 pts
in organizational development (od), you can approach the organization as if it were a sick patient. which of the following is false about this approach to od?

○ “refreeze” its mission statement.

○ “evaluate” progress or effectiveness.

○ “diagnose” its ills.

○ prescribe an “intervention”

○ implement an “intervention.”

Explanation:

First Question (Emotional Expression)

To productively express frustration, sending a rant via email is unproductive as it may escalate issues (losing control, causing more problems). Other options (avoid public rant, talk to friend first, realistic rant expectations) are productive strategies. So the answer is the option to send a rant via email.

In the "sick patient" OD approach, steps like diagnose (identify issues), prescribe/implement intervention, evaluate progress are part of the process (similar to treating a patient: diagnose, treat, evaluate). "Refreeze" its mission statement is not part of this diagnostic - treatment - evaluation OD approach (refreezing is more associated with Lewin's change model but not the "sick patient" OD framework here). So the false statement is "Refreeze" its mission statement.

Answer:

A. send a rant via email.

Second Question (Organizational Development)