Question

possible points: 4
thiesen is an inmate at a minimum - security prison for a minor crime. each day he interacts with correctional officers who assure him that any time they do anything he doesnt like it isnt personal, but rather it is an essential duty of their job. which method of communication are these correctional officers using?

• fair treatment
• depersonalization
• building rapport
• dignifying

Explanation:

Depersonalization in correctional communication means officers separate personal feelings (like disliking an inmate) from their professional duty. Here, the officers assure the inmate their actions are job - related, not personal, which matches depersonalization. Fair treatment is about equity, building rapport is about positive relationships, and dignifying is about respect; none fit as well as depersonalization here.

Answer:

depersonalization