Question

communication and collaboration

when should you use a formal email address?

select 2 answers.

signing up to a business review website
emailing about a college course
ordering food online
joining a fashion marketing list
filling in an online job application

Explanation:

Analyze the question requirements

The question asks when a formal email address should be used and specifies to select exactly 2 answers. A formal email address typically uses a professional format (such as firstname.lastname@domain.com) and is used in professional, academic, or official contexts to establish credibility and respect.

Evaluate each option

• Signing up to a business review website: This is a casual consumer activity. A personal, informal email address is perfectly acceptable here.
• Emailing about a college course: This is an academic and professional context. Communicating with professors or admissions officers requires a professional, formal email address to make a serious and respectful impression. This is a correct choice.
• Ordering food online: This is a personal, everyday transaction where an informal email address is standard.
• Joining a fashion marketing list: This is a commercial newsletter subscription for personal interest, which does not require a formal email address.
• Filling in an online job application: This is a highly professional context. Employers evaluate all aspects of an application, including the email address. Using an informal or unprofessional email address can leave a negative impression. This is a correct choice.

Synthesize the final selections

Using our knowledge of Business Communication and Formal Writing, the two situations that represent formal, professional, or academic interactions requiring a formal email address are:

1. Emailing about a college course
2. Filling in an online job application

Answer:

• Signing up to a business review website
• Emailing about a college course (Correct answer)
• Ordering food online
• Joining a fashion marketing list
• Filling in an online job application (Correct answer)