Question

choose one that does not describe something a professional can do in working with consumers and family members:

professionals can help consumers and their families in achieving and maintaining a balance that meets the needs of all members of the family and create a supportive family environment.

professionals can show family members how to convince their loved one to work on goals that the family has identified for the consumer.

professionals can help the family understand and normalize their experience of mental illness and resolve feelings of grief and loss related to mental illness.

professionals can help consumers and family members learn about mental illnesses, the mental health system and community resources.

Explanation:

Analyze the question prompt

The question asks to identify the option that does not describe something a professional can do when working with consumers and family members in Community Support Services (CSS).

Evaluate the options

• Option 1: "Professionals can help consumers and their families in achieving and maintaining a balance..." represents supportive, family-centered care.
• Option 2: "Professionals can show family members how to convince their loved one to work on goals that the family has identified for the consumer." This violates consumer-driven care and autonomy, as goals should be identified by the consumer, not forced upon them by the family.
• Option 3: "Professionals can help the family understand and normalize their experience..." represents standard psychoeducation and emotional support.
• Option 4: "Professionals can help consumers and family members learn about mental illnesses..." represents standard educational support.

Determine the incorrect practice

Option 2 describes an inappropriate practice because it undermines the consumer's self-determination and autonomy in setting their own recovery goals.

Answer:

• (A) Professionals can help consumers and their families in achieving and maintaining a balance that meets the needs of all members of the family and create a supportive family environment.
• (B) Professionals can show family members how to convince their loved one to work on goals that the family has identified for the consumer. (Correct answer)
• (C) Professionals can help the family understand and normalize their experience of mental illness and resolve feelings of grief and loss related to mental illness.
• (D) Professionals can help consumers and family members learn about mental illnesses, the mental health system and community resources.