Question

a bakery has developed a new artisan bread. the staff are giving away taste samples to customers as they enter the store.
what are two criteria the bakery can use to determine the quality of their new product? (choose two)
observe how customers respond to the packaging.
measure sales of the new bread after customers have sampled it.
ensure the ingredients are all organic.
test the ingredients for freshness.
observe customer reactions while they taste the product.

Explanation:

• Measuring sales after sampling shows if customers like the bread enough to buy it, indicating quality perception.
• Observing customer reactions while tasting directly gauges their immediate response to the product's quality.
• Packaging response is about presentation, not the bread's quality itself.
• Organic ingredients don't necessarily equate to quality (e.g., could taste bad).
• Testing ingredient freshness is a production step, not a quality - as - perceived - by - customers criterion.

Answer:

Measure sales of the new bread after customers have sampled it.
Observe customer reactions while they taste the product.