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28 bridger chalfant fund. of business managem... | unit 5 test set performance standards. ? compare against standards. determine deviation. meets standards? no yes reinforce and continue work. a control process chart take corrective action.
The control process in business management involves setting performance standards, then measuring actual performance (which is the missing step here as it comes after setting standards and before comparing to standards). If there's a deviation (determined after comparison), corrective action is taken. If no deviation (meets standards), reinforcement and continuation occur.
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Measure actual performance.