Question

1. you are partially through an inspection at a rather complex older house that has issues. your clients are first time buyers and have followed you around dutifully, asking many questions along the way. you suddenly discover that you are running late. what do you do?

○ you tell your clients that you are running late and ask that they only ask questions if they are crucial
○ you tell your clients that you will perform the rest of the inspection without them
○ you follow your standard procedure as closely as possible, but leave out the less important activities
○ you contact your next appointment and advise them that you have been delayed and will be late
○ you stop the inspection at the regular time and document

Explanation:

In a professional inspection scenario, when running late, the most responsible action is to inform the next appointment about the delay. Telling clients to limit questions (first option) may frustrate them, performing without them (second) is unprofessional, leaving out activities (third) compromises inspection quality, and stopping early (fifth) also compromises it. Contacting the next appointment to advise of delay (fourth option) is the most appropriate as it manages both the current inspection with clients and the next appointment's expectations.

Answer:

D. You contact your next appointment and advise them that you have been delayed and will be late