Question

the word documentation refers to directions on how to install, use, or troubleshoot a program.
2 points
true
false
when multitasking, you must close one program before you can switch to another one.
2 points
true
false
the most popular horizontal applications are known as:
4 points
a. vertical programs
b. personal productivity programs
c. beta programs
d. limited trials

Explanation:

• First Question: Documentation indeed provides instructions on installation, usage, and troubleshooting of a program.
• Second Question: Multitasking allows switching between programs without closing them.
• Third Question: Personal productivity programs (e.g., word - processing, spreadsheet software) are the most common horizontal applications.

Answer:

• First Question: True
• Second Question: False
• Third Question: B. personal productivity programs