Question

what is part of the second step in troubleshooting a computer problem? attempting to solve the problem alone researching ways to solve the problem locating the problem and identifying it seeking help to solve the problem

Explanation:

When troubleshooting a computer problem, the first step is usually to identify the problem. The second step often involves researching ways to solve it. Attempting to solve alone (without research) might not be effective. Locating and identifying is step one. Seeking help is more of a later - stage or alternative approach if initial research and attempts fail.

Answer:

researching ways to solve the problem