Question

what is part of the first step in troubleshooting a computer problem? researching ways to solve the problem investigating the problem further locating the problem and identifying it seeking help to solve the problem

Explanation:

In computer problem - troubleshooting, the very first step is to know what the problem is. Locating and identifying the problem sets the foundation. Researching solutions (after knowing the problem), further investigation (once the problem is located), and seeking help (after problem identification) come later.

Answer:

locating the problem and identifying it