Question

what is one step taken when solving a computer software problem?

○ making sure the power cord is plugged in properly
○ scanning the computer and deleting any viruses
○ searching for any spills or damage to the computer
○ taking a look at all the cables and connectors

Explanation:

When dealing with computer software problems, scanning the computer for viruses (which are software - related threats) and deleting them is a relevant software - focused step. Checking power cords (hardware - power related), looking for spills or damage (hardware - physical damage related), and checking cables and connectors (hardware - connectivity related) are more hardware - oriented steps.

Answer:

scanning the computer and deleting any viruses