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Question
what is one step taken when solving a computer software problem?
making sure the power cord is plugged in properly
scanning the computer and deleting any viruses
searching for any spills or damage to the computer
taking a look at all the cables and connectors
Brief Explanations
Among the options, scanning the computer and deleting viruses is a software - related troubleshooting step. The others are hardware - related checks.
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scanning the computer and deleting any viruses