Question

uh - oh. you just received the following sms in your inbox. what should you do? select the correct answer/s below and hit submit. never click on links or attachments in suspicious sms or emails. if youre concerned a suspicious message might be legitimate, ensure the official startek url contains only \startek.com.\ if a suspicious message seems to come from someone you know, verify it through another method like startek ms teams, nextchat, or a phone call. if you cant reach the sender, consult your supervisor. report the message (see next slide). delete it.

Explanation:

The problem is about handling a suspicious SMS (smishing/phishing). All the options are correct actions: not clicking suspicious links, verifying via other methods, reporting the message, and deleting it. These are standard security practices for dealing with phishing/smishing attempts.

Answer:

All the options are correct:

• Never click on links or attachments in suspicious SMS or emails. If you’re concerned a suspicious message might be legitimate, ensure the official Startek URL contains only "Startek.com."
• If a suspicious message seems to come from someone you know, verify it through another method like Startek MS Teams, NextChat, or a phone call. If you can’t reach the sender, consult your supervisor.
• Report the message (see next slide).
• Delete it.