Question

supervisors and security officers will.
(select all that apply)

□ note the media group, the name of the caller, and his or her contact information.

□ greet media representatives politely and professionally and ensure everything is documented.

□ never reply to a request with
o comment\

□ not disclose any information on paladin, its employees, sub - contractors or clients to the media.

□ will inform the media representatives that their request will be passed on to the appropriate manager and will not disclose the manager’s name

Explanation:

These are standard corporate media handling protocols for frontline staff like supervisors and security officers:

1. Tracking media caller details creates a record for follow-up.
2. Professional greetings and documentation ensure consistent, compliant interactions.
3. "No comment" can seem uncooperative, so it's avoided.
4. Protecting internal company, employee, and client information maintains confidentiality.
5. Routing requests to the correct manager (without sharing their name) ensures authorized responses while protecting privacy.

Answer:

• note the media group, the name of the caller, and his or her contact information.
• greet media representatives politely and professionally and ensure everything is documented.
• never reply to a request with "no comment".
• not disclose any information on Paladin, its employees, sub-contractors or clients to the media.
• will inform the media representatives that their request will be passed on to the appropriate manager and will not disclose the manager's name