Question

a supervisor uses a call list to contact on - call staff as needed for repairs.
power plant services call list
quinton lange engineering (621) 555 - 1756 m (838) 555 - 7656 h
chin - ho li 1 field services (621) 555 - 9658 h (621) 555 - 3059*
nina capola 2 field services (845) 555 - 4920 m
katie omalley reengineering (621) 555 - 4240 h (621) 555 - 3892 m
juan morales 1 repair machining (838) 555 - 8742 m
billy dykstra 2 repair machining (621) 555 - 9890 h (621) 555 - 7581*
von putkin r&s equip repair (621) 555 - 1112 h (845) 555 - 1666 m
lynda white 1 valve repair (621) 555 - 1214 m
tika haverhals 2 valve repair (845) 555 - 9657 h (845) 555 - 5682 m
jeremy wills 3 valve repair (621) 555 - 2128 h (621) 555 - 9812 m
avery jones welding services (621) 555 - 5453 h (621) 555 - 8877 m
h = home phone m = mobile phone * = other phone contact
1 = first call staff 2 = second call staff 3 = third call staff
the supervisor needs to contact an on - call person to repair a faulty valve and has tried unsuccessfully to reach lynda white on her mobile phone. which number should the supervisor try next?
a (621) 555 - 1214
b (621) 555 - 2128
c (845) 555 - 5682
d (845) 555 - 9657

Explanation:

Step1: Identify the staff in valve repair

Lynda White is in 1 Valve Repair, Tika Haverhals in 2 Valve Repair, Jeremy Wills in 3 Valve Repair.

Step2: Check call order

Since Lynda (1st call) couldn't be reached, next is Tika (2nd call).

Step3: Find Tika's number

Tika's secondary number (mobile) is (845) 555 - 5682.

Answer:

C. (845) 555 - 5682