Question

question 4 of 5

sara is at her friend megs house. meg says her parents wont notice if a couple of beers go missing. sara shakes her head and assertively says, no, i dont want to break their trust. when meg insists that they wont care, sara sighs and says o.k.

which refusal skill is sara forgetting to use in this situation?

a. repeating her message as often as necessary
b. using the word no
c. using strong nonverbal language
d. using a firm tone of voice

Explanation:

Analyze the scenario

Using the Refusal Skills knowledge point

• Sara is pressured by Meg to take beers.
• Sara initially uses nonverbal cues (shaking her head), a firm tone, and says "No, I don't want to break their trust."
• However, when Meg insists, Sara gives in ("sighs and says O.K.").

Evaluate the options

Using the Refusal Skills knowledge point

• A: Sara failed to repeat her refusal when Meg persisted, which is the "broken record" technique.
• B: Sara did use the word "no" initially.
• C: Sara did use nonverbal language (shook her head).
• D: Sara did speak assertively with a firm tone initially.
• Therefore, she forgot to repeat her message as often as necessary.

Answer:

• (A) Repeating her message as often as necessary (Correct answer)
• (B) Using the word "no"
• (C) Using strong nonverbal language
• (D) Using a firm tone of voice