Question

question 3
maes tutoring business is slowly losing customers as new tutoring companies enter the market.
which mindset or action is most likely to help maes business succeed?
○ being inquisitive about why her customers are going elsewhere.
○ maintaining the status quo and believing that the change is temporary.
○ remaining optimistic that the problem will resolve itself.
○ getting angry at the situation and at her competition.

Explanation:

To help her business succeed, Mae needs to understand the root cause of losing customers. Being inquisitive about why customers are leaving (first option) allows her to identify issues (e.g., pricing, service quality, competition’s advantages) and take corrective actions. Maintaining status quo, relying on optimism, or getting angry don’t address the problem and are unlikely to improve the situation.

Answer:

A. Being inquisitive about why her customers are going elsewhere.