Question

question 70

a pharmacy technician is dispensing a medication and notices the stock bottle ndc number does not match the ndc number in the computer system. which of the following actions should the technician take?

return the stock bottle and wait for new inventory.
dispense from the stock bottle since it is the correct drug name.
update the computer system to match the stock bottle ndc.
alert the pharmacist to verify the product before dispensing.

Explanation:

Identify the core issue

Using the NDC Number Structure knowledge point
An NDC mismatch indicates a potential discrepancy in manufacturer, strength, or package size, which can lead to dispensing errors.

Determine the correct action

Using the Medication Error Reporting knowledge point
The technician must not bypass this mismatch or update the system independently. The safest protocol is to alert the pharmacist to verify the product before dispensing.

Answer:

• Return the stock bottle and wait for new inventory.
• Dispense from the stock bottle since it is the correct drug name.
• Update the computer system to match the stock bottle NDC.
• Alert the pharmacist to verify the product before dispensing. (Correct answer)