Question

question 13 (2.5 points)
an example of a message sent via an upward channel would be one sent from

pharmacy technician to patient
pharmacist to pharmacist
doctor to nurse
pharmacy technician to pharmacy manager

question 14 (2.5 points)
a pharmacy purchases 500 capsules of medication at the wholesale price of $85. the wholesale distributor allows a 8% discount on invoices paid in 10 days. the payment is made according to the discount. the awp for this medication is $0.09 a tablet. insurance reimbursement is awp less 5% plus $2 dispensing fee. the prescription is written for 45 capsules. what is the discount price of the prescription?

$7.04
$7.09
$7.40
$7.01

Explanation:

Identify communication direction

Using the Communication Channels knowledge point

• Upward communication flows from a lower level of an organizational hierarchy to a higher level.
• A pharmacy technician reporting to a pharmacy manager represents a subordinate communicating with a supervisor.

Calculate the discounted wholesale cost per capsule

Using the Discount Calculations knowledge point

$$ \text{Discounted Price} = \$85 \times (1 - 0.08) = \$85 \times 0.92 = \$78.20 $$

$$ \text{Discounted Cost per Capsule} = \frac{\$78.20}{500} = \$0.1564 $$

Calculate the discount price of the prescription

Using the Discount Calculations knowledge point

$$ \text{Prescription Cost} = 45 \times \$0.1564 = \$7.038 \approx \$7.04 $$

Answer:

Question 13

• pharmacy technician to patient
• pharmacist to pharmacist
• doctor to nurse
• pharmacy technician to pharmacy manager (Correct answer)

Question 14

• $7.04 (Correct answer)
• $7.09
• $7.40
• $7.01