Question

question 13 (4 points)
(03.01 mc)
sam a. person believes that a local business is selling poorly made and unsafe furniture. sam requested a refund after a chair collapsed after only two days use. the store refused. now sam wants to take the store owner to court for more than the price of the chair to cover legal and medical fees as well. which consumer right is sam trying to enforce?
choice
a
redress
b
education
c
information
d

question 14 (4 points)
(03.02 lc)
fraud is
an email or text trying to sell you a product
a
an attempt to cheat you out of your money
b
any unproven report made to an agency
c
any type of unethical business behavior
d

Explanation:

• Question 13: The right to redress allows consumers to seek compensation for faulty products or unfair treatment. Sam is seeking compensation (more than the price of the chair to cover legal and medical fees) after facing an issue with a product (the collapsed chair) and being refused a refund.
• Question 14: Fraud is defined as an intentional deception or trickery aimed at obtaining money or property. Option b, “an attempt to cheat you out of your money” aligns with this definition.

Answer:

• Question 13: B. Redress
• Question 14: B. an attempt to cheat you out of your money