Question

question #12 which question should you not ask when taking a customer’s order at the drive-thru? select the correct response, then click submit. a would you like a drink? b is your order correct on the screen? c do you want to add a crunchy or soft taco to your order? d would you like any sauces?

Explanation:

When taking a drive - thru order, questions like asking about drinks, adding menu items (like tacos), or sauces are part of the order - taking process to upsell or complete the order. However, the question "Is your order correct on the screen?" is typically asked after the order is placed and displayed, not during the process of taking the order. So this is the question that should not be asked when taking the order.

Answer:

B. Is your order correct on the screen?