Question

pregunta 21 (1 punto)
the knowledge and skills that enable workers to be productive is called ____.
○ a productivity
○ b working conditions
○ c human capital
○ d labor union

pregunta 22 (1 punto)
an artificial barrier to advancement, usually faced by women and minorities, is called a/an ____
○ a false fence
○ b union shop
○ c closed shop
○ d glass ceiling

Explanation:

• Pregunta 21: Human capital is defined as the knowledge, skills, and abilities that workers possess to create economic value and be productive.
• Pregunta 22: The glass ceiling is a well-documented artificial, invisible barrier that prevents women and minorities from advancing to senior-level positions in a workplace.

Answer:

Pregunta 21: c. human capital
Pregunta 22: d. glass ceiling