Question

1. patient workflow can be defined as a series of steps that proceed in a particular fashion to achieve an intended outcome and purpose. the patient workflow for an inpatient setting
2. for all patients who have a prior admission to a hospital will be considered as readmitted and should be assigned a new account number in the future and any information obtained during the care will still be added to the patients electronic
3. triage occurs exclusively in the emergency department
4. a patient who has had a prior admission to a hospital will be considered as readmitted and should be assigned a new account number in the future and any information obtained during the care will still be added to the patients electronic
5. the healthcare professional who performs triage in an emergency department is typically a nurse
6. the most flexible type of scheduling is stream scheduling
7. walk - in patients should arrive 15 minutes before their appointment - 30 minutes for new patients
8. in 2007, the centers for medicare and medicaid services (cms) began providing payment for certain preventive
9. melanie needs to see both a physical therapist and an occupational therapist. she is scheduled for these services on the same day and time, a technique called double booking
10. information collected during the patient registration process includes height, weight, and vital signs
11. a symptom is subjective and experienced by the patient while a sign is objective can be observed by the clinician
12. a common method of documenting the medical evaluation and treatment plan is by using soap notes

patient workflow
the steps in patient workflow
order the following steps for a physicians office patient workflow
a. dr lanes medical assistant takes larissas temperature, heart rate, and blood pressure, and asks what brings her in today.
b. dr lanes receptionist schedules an appointment for the following afternoon at 2 pm, and asks larissa to arrive at 1:45 pm.
c. larissa arrives at dr lanes office at 1:50 pm and completes several forms requesting her updated health status and release of information for billing, per hipaa. she provides her current insurance information.
d. dr lane examines larissas arm and asks her questions about her recent exposure to any irritants, such as plants, animals, or new lotions, fabrics, or laundry detergent.
e. larissa schedules a follow - up appointment with dr lane for 4 weeks from today.
f. larissa jenkins notices a rash on her arm. she calls her regular primary care provider. dr lane
g. dr lanes administrative staff verify larissas insurance.
inpatient vs outpatient clinical workflow
indicate whether each action is more likely to occur in an inpatient (i) or an outpatient (o) setting, or equally likely to occur in both (b).

1. the patient makes an appointment for his annual physical examination via the patient portal.
2. the patients height and weight are recorded.
3. the patient complains of chest pain, and after performing an ekg, the physician orders an ambulance to transfer the patient to the nearest ed.
4. the patient is discharged to a skilled nursing facility after repair of a broken hip.
5. the patients insurance information is collected.
6. the scheduler chooses a 60 - minute appointment slot for a new patient visit.
7. the patient waits in the waiting room.
8. a physician performs a physical examination.
9. nurses monitor and care for the patient for two nights.

Explanation:

1. For patient workflow ordering: First, the patient arrives and checks - in (c). Then, paperwork is completed (d). Next, vital signs are taken (b). After that, the doctor examines the patient (a). Finally, a follow - up appointment is scheduled (f).
2. For inpatient vs outpatient determination:

• Making an annual physical exam appointment via patient portal is outpatient (O) as it's a non - overnight visit for a routine check.
• Recording height and weight can occur in both (B) as it's a common procedure in both settings.
• Sending a patient with chest pain to the ED is more likely inpatient (I) as it may lead to hospitalization.
• Discharging to a skilled nursing facility after hip repair is inpatient (I) as it follows a hospital stay.
• Collecting insurance information can happen in both (B).
• Scheduling a new patient visit is outpatient (O).
• Waiting in the waiting room is outpatient (O).
• Physical examination can occur in both (B).
• Nurses monitoring for two nights is inpatient (I).

Answer:

Order of patient workflow: c, d, b, a, f
Inpatient vs Outpatient:

1. O
2. B
3. I
4. I
5. I
6. B
7. O
8. B
9. I