Question

a nurse is using communication techniques to resolve a conflict. which of the following examples by the nurse displays effective communication? (select all that apply.)
actively listening
embracing the concerns of others
communicating openly
practicing aggressiveness
using a give - and - take approach

Explanation:

• Actively listening: Helps understand the other party's perspective, a key part of effective communication.
• Embracing the concerns of others: Shows empathy and a willingness to address issues, promoting better communication.
• Communicating openly: Allows for clear expression of thoughts and feelings, reducing misunderstandings.
• Using a give - and - take approach: Facilitates compromise and resolution, which is an important aspect of conflict - resolution communication.
• Practicing aggressiveness: Is counter - productive as it can escalate the conflict rather than resolve it through effective communication.

Answer:

A. Actively listening, B. Embracing the concerns of others, C. Communicating openly, E. Using a give - and - take approach