Question

multiple choice question

if the patient has a copayment or coinsurance required at the time of service, it must be checked and ______.

credited
written off
billed
collected

Explanation:

Analyze the clinical administrative scenario

Using the Patient Financial Responsibility and Point of Service Collections knowledge points
At the time of service, the medical administrative assistant must verify the patient's insurance benefits to determine any cost-sharing responsibilities.

Determine the required action for copayments and coinsurance

Using the Copayment Verification and Coinsurance Verification knowledge points
If a patient has a copayment or coinsurance required at the time of service, standard medical office policy dictates that this amount must be checked, verified, and collected before or immediately after the encounter to secure point-of-service collections.

Answer:

• credited
• written off
• billed
• collected (Correct answer)