Question

with the _____ method, the supervisor keeps a log of desirable or undesirable examples or incidents of each employees work - related behaviour.
forced distribution
critical incident
paired comparison
question 11 (1 point)
it is a suggested format for identifying a performance issue and presenting a performance improvement plan.
feedback forms
narrative forms
incident forms
question 12 (1 point)
appraisal systems must be based on ______ criteria that are valid for the position being rated and must be reliable.
performance
incidental
reputation

Explanation:

• First question: The critical incident method involves supervisors logging work - related behaviors (desirable or undesirable). Forced distribution ranks employees into groups (e.g., top 20%, middle 70%, bottom 10%). Paired comparison compares each employee with every other employee.
• Second question: Feedback forms are used for getting input on performance. Narrative forms involve writing descriptions. Incident forms are for recording specific incidents.
• Third question: Appraisal systems should be based on performance criteria as they directly relate to job - related achievements. Incidental criteria are not relevant, and reputation is not a valid, objective basis for job - based appraisals.

Answer:

1. B. Critical incident
2. A. Feedback forms
3. A. Performance