Question

hot exam 23 0307
question #12
which question should you not ask when taking
a customer’s order at the drive-thru? select the
correct response, then click submit.
a would you like a drink?
b is your order correct on the screen?
c do you want to add a crunchy or
soft taco to your order?
d would you like any sauces?

Explanation:

When taking a drive - thru order, questions like A (asking about a drink), C (suggesting adding a taco), and D (asking about sauces) are related to upselling or customizing the order during the ordering process. However, question B ("Is your order correct on the screen?") is typically asked after the order has been entered and displayed, not during the initial process of taking the order. So this is the question that should not be asked when taking the order.

Answer:

B. Is your order correct on the screen?