Question

a guest is interested in a specific product but is unhappy with the price. they insist they saw it in another store for less. what are you most likely to do? offer to check with your leader to see if anything can be done. ask your leader how to handle the situation. explain that the product is very popular, and that you are unfortunately unable to adjust the price. try to learn why the guest likes the product, and suggest a similar but less - expensive alternative. admit the price is high, but point out that the guest can save extra money with a target credit card.

Explanation:

In a business - customer interaction, when a customer is unhappy with the price, offering to check with a leader shows a willingness to find a solution while respecting the chain - of - command. Explaining product popularity and inability to adjust price may seem dismissive. Suggesting alternatives without first trying to address the price concern might not satisfy the customer. Mentioning a credit card may not be relevant if the customer doesn't want to use one. Offering to check with the leader is the most appropriate initial step as it shows the customer that their concern is being taken seriously and that efforts will be made to resolve it.

Answer:

Offer to check with your leader to see if anything can be done. Ask your leader how to handle the situation.