Question

eighty percent of your business comes from 20% of your

effort.
personal referrals.
years in business.
customers.

Explanation:

Identify the business principle

The statement "Eighty percent of your business comes from 20% of your..." refers to the Pareto Principle (also known as the 80/20 rule) applied to sales and customer management.

Apply the principle to the options

In a business context, the standard application of this rule states that approximately 80% of a company's revenue or sales comes from 20% of its customers.

Answer:

• effort.
• personal referrals.
• years in business.
• customers. (Correct answer)