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Question
alexis, a medical assistant, explains to mrs. phillips that the medication is to be taken once a day with a full glass of water. which of the following is the goal of alexis’s communication with mrs. p
○ give instructions to patients
○ confirm understanding
○ relay information to other health care workers
○ establish rapport, or a connection
Alexis, a medical assistant, is telling Mrs. Phillips how to take the medication (once a day with a full glass of water). This is providing instructions to the patient. "Confirm understanding" would involve checking if Mrs. Phillips gets it, "Relay information to other health care workers" is about sharing with colleagues, and "Establish rapport" is about building a relationship, which isn't the case here. So the goal is to give instructions to patients.
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A. Give instructions to patients