Question

1. an adverse effect is:

a: a potentially toxic effect
b: an effect that only occurs in high doses
c: an effect that only occurs in low doses
d: a normal result

1. if you have a caller who is hard of hearing, you will need to:

a: shout loudly into the phone
b: speak in deeper tones
c: speak slowly, distinctly, lower the pitch of you voice
d: raise the pitch of your voice

1. prescriptions in the pharmacy can be received by which of the following methods?

a: by fax
b: by e-mail
c: from the patient directly
d: all of the above

1. the best way to maintain an accurate record of drugs on hand and those dispensed is to:

a: keep a duplicate copy of every prescription
b: have all patients obtain their prescription medication at the same time
c: make notations concerning the prescriptions given
d: have a special narcotics record book in which a running inventory is kept

1. a substance that slows or stops growth of microorganisms on surfaces such as skin is called:

a: antitussive
b: antibiotic
c: antiseptic
d: antibodies

Explanation:

• Question 31: An adverse effect is a potentially toxic effect. It is not limited to high or low doses and is not a normal result.
• Question 32: When dealing with a hard - of - hearing caller, speaking slowly, distinctly, and lowering the pitch of the voice is appropriate. Shouting is not polite, and just speaking in deeper tones or raising the pitch without the other aspects (slow and distinct) is not the best approach.
• Question 33: Prescriptions in a pharmacy can be received by fax, e - mail, or directly from the patient.
• Question 34: Keeping a duplicate copy of every prescription helps maintain an accurate record of drugs on hand and dispensed. Having all patients get medication at the same time is not practical for record - keeping. Making notations about prescriptions given is not as comprehensive as having a duplicate copy. A special narcotics record book is for a specific type of drug (narcotics) and not for all drugs.
• Question 35: An antiseptic slows or stops the growth of microorganisms on surfaces like skin. An antitussive is for cough suppression, an antibiotic is for killing or inhibiting bacteria (usually taken internally), and antibodies are part of the immune system's response.

Answer:

1. A. a potentially toxic effect
2. C. speak slowly, distinctly, lower the pitch of you voice
3. D. all of the above
4. A. keep a duplicate copy of every prescription
5. C. antiseptic