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Question
select the correct answer. which skills would be the most beneficial for a computer help desk technician? a. writing skills b. research skills c. problem solving skills d. math skills
A computer help desk technician's main job is to troubleshoot and resolve computer - related issues for users. Writing skills (A) are more relevant for tasks like content creation or technical writing. Research skills (B) are useful but not the most crucial for directly solving user - facing technical problems. Math skills (D) are not a primary requirement for the day - to - day problem - solving tasks of a help desk technician. Problem - solving skills (C) allow the technician to analyze issues, identify solutions, and resolve problems efficiently, which is at the core of their job.
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C. problem - solving skills