Question

mr. griffin touches the support worker in an inappropriate way while care is being provided. what appropriate and immediate action should the support worker take? ch:12
○ tell the client that his behaviour makes them uncomfortable and politely ask him to stop.
○ slap the client’s hand away and sternly say, “don’t do that!”
○ ignore it and hope he will stop doing it.
○ after completing the care, go to their supervisor and report what happened.

question 18
2 pts
your client, mrs. salvador, shows you a dark bruise on her arm the day after her grandson’s visit. “i made him angry,” she says, while you listen and assure her that you believe her. what will your next step be? ch:12
○ talk to mrs. salvador’s grandson about it.
○ inform your supervisor right away and plan to report this incident to the proper authorities.
○ ask for specific details so you can learn more about what happened.
○ give suggestions to the client as to where she can

Explanation:

First Question (Mr. Griffin's Inappropriate Touch)

• Slapping is unprofessional/aggressive (eliminates second option).
• Ignoring allows misconduct (eliminates third).
• Delaying report (fourth) isn’t immediate.
• Politely addressing discomfort and asking to stop is immediate, professional, and sets boundaries.

• Confronting the grandson is unprofessional (eliminates first).
• Asking for details after believing her may re - traumatize (eliminates third).
• Giving suggestions without reporting neglects duty (eliminates fourth).
• Informing supervisor and planning to report to authorities follows safeguarding protocols.

Answer:

A. Tell the client that his behaviour makes them uncomfortable and politely ask him to stop.

Second Question (Mrs. Salvador's Bruise)