2 14. ______ is when you restate what you heard to make sure you understood correctly. 3 15. construction workers often rely on ______ signals, such as pointing or hand motions, to guide equipment operations. part d – short answer 1 16. why is active listening important on a construction job site? 2 17. give one example of how poor communication can cause problems on a construction project. total points: 25

Question

Accepted Answer

### Question 14
# Brief Explanations:
The term for restating what you heard to confirm understanding is "paraphrasing" (or "reflecting" in communication terms, but paraphrasing is more about restating content). Another common term in communication (especially active listening) is "parroting" but more accurately "reflective listening" or "paraphrasing". The most standard term here is **Paraphrasing** (or "Reflecting" / "Restating" but Paraphrasing is precise for this action of restating to confirm understanding).
# Answer:
Paraphrasing (or Reflecting / Restating)

### Question 15
# Brief Explanations:
Construction workers use **non - verbal** signals (like hand motions, pointing) since these are communication methods without words. Non - verbal communication includes gestures, body language, etc., which fits the description of pointing or hand motions.
# Answer:
Non - verbal

### Question 16
# Brief Explanations:
Active listening is important on a construction job site because:
1. Safety: Misunderstandings can lead to accidents. For example, if a worker doesn't listen to a safety instruction, they might perform a task incorrectly and get injured.
2. Efficiency: Clear communication (aided by active listening) ensures tasks are done right the first time, reducing rework. For example, if a foreman's instructions about a building component's placement are listened to actively, the workers can install it correctly, saving time and resources.
3. Teamwork: It fosters better collaboration. When workers listen to each other's ideas or concerns, they can work together more effectively to solve problems, like resolving a dispute over a construction method.
# Answer:
Active listening is important on a construction job site for safety (to avoid misunderstandings that cause accidents), efficiency (to ensure tasks are done correctly the first time, reducing rework), and teamwork (to foster better collaboration among workers). (Any one of these or a similar well - reasoned explanation is acceptable, e.g., "Active listening is important as it prevents miscommunication that could lead to safety hazards, such as a worker misinterpreting a signal to operate machinery, which might cause injury or damage.")

### Question 17
# Brief Explanations:
An example of how poor communication can cause problems on a construction project:
- If the architect's plans are not communicated clearly to the construction team (e.g., dimensions of a wall are misstated), the wall might be built to the wrong size. This would require demolition and rebuilding, wasting time, money, and materials.
- Or, if a safety warning (like a wet floor in a work area) is not communicated properly, a worker might slip and get injured, leading to lost work hours, medical costs, and potential project delays.
- Another example: If the schedule for material delivery is miscommunicated, materials might arrive too late, causing work to stop, or too early, leading to storage issues and potential damage to materials.
# Answer:
One example: If the architect’s plans for a building’s foundation are miscommunicated to the construction crew (e.g., incorrect depth or width specifications are relayed), the foundation might be built incorrectly. This would require tearing it down and rebuilding, resulting in project delays, increased costs, and wasted resources. (Other valid examples like miscommunication of safety procedures leading to accidents, or miscommunication of material requirements leading to shortages, are also acceptable.)

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Explanation:

Question 14

Answer:

Question 15